Who we are
Skraba Limited is the controller of personal information described in this notice. We are registered in England and Wales under company number 11215382. Our registered office is 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.
Questions about this notice or our use of personal information can be sent to info@skraba.co.uk.
Information we may collect
We may collect information you provide when you contact us, book a call or enter into a business relationship. This may include your name, work contact details, organisation, role, enquiry and correspondence.
Our hosting provider may also process routine technical logs, such as IP address, browser information, requested pages, timestamps and security events, to deliver and protect the website.
How we use information
- To respond to enquiries and arrange conversations.
- To prepare, manage and deliver contracted services.
- To operate, secure and improve our website and business.
- To comply with legal, regulatory, accounting and insurance obligations.
- To establish, exercise or defend legal claims.
Depending on the circumstances, we rely on consent, steps taken at your request before a contract, performance of a contract, legal obligations and our legitimate interests in operating and protecting a business-to-business consultancy.
Service providers and international transfers
We use service providers where necessary to run the website and business. These may include website hosting, email, Google Analytics and Calendly. If you choose to book through Calendly, you will use Calendly's website and its own privacy information will apply.
Some providers may process information outside the United Kingdom. Where required, we expect appropriate transfer safeguards to be used. We do not sell personal information.
Cookies and analytics
The site stores a local preference named skraba-cookie-consent-v1 so it can remember your analytics choice for up to 180 days. This preference is used only to provide the privacy choice you requested.
Google Analytics is optional and remains off until you select “Accept analytics”. If enabled, it helps us understand aggregate page usage and which calls to action are useful. Google may set analytics cookies such as _ga. You can reject analytics or reopen “Cookie settings” from the footer at any time. Rejecting analytics does not limit access to the website.
Links to LinkedIn and Calendly do not load those services within our pages. Their services and cookies apply only after you choose to follow the link.
Retention
We keep information only for as long as needed for the purpose for which it was collected, including legal, accounting, insurance and dispute-resolution requirements. Enquiries that do not become client engagements are reviewed periodically and deleted when no longer useful. Client and transaction records may need to be retained for longer statutory periods.
Your rights
Depending on the circumstances, you may have rights to request access, correction, deletion, restriction or transfer of your personal information, and to object to certain processing. Where processing relies on consent, you can withdraw that consent at any time without affecting earlier processing.
Contact us first if you have a concern. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.
Security and updates
We use proportionate organisational and technical measures to protect information. No internet transmission or storage system can be guaranteed completely secure, so please do not send credentials, evidence or other highly sensitive material through ordinary email or booking forms.
We may update this notice when our website, providers or legal responsibilities change. The latest version will be published on this page.